Terms of service

Last updated: September 2026

These Terms of Service ("Terms") are an agreement between you and 3Point Precision LLC, doing business as Headline and The Locker by Headline ("Headline," "we," "us," or "our"). They apply whenever you use shopwithheadline.com, rips.shopwithheadline.com, our customer accounts, our in-store services at The Locker by Headline, our live breaks on any platform, or any other Headline product or service (together, the "Services"). By using the Services or making a purchase, you agree to these Terms and to our Refund & Return Policy, Shipping Policy, Buying Policy, and Privacy Policy, which are part of these Terms. If you do not agree, please do not use the Services.

1. Who can use the Services

You must be at least 18 years old (or the age of majority where you live, if higher) to make a purchase, sell to us, open a customer account, participate in breaks, or use Digital Rips. If you are under 18, you may browse but must have a parent or guardian make any purchase. You agree to give accurate information, keep your account login private, and take responsibility for activity on your account. We may refuse service, cancel orders, or suspend or close accounts at our discretion, including for abuse of our policies, suspected fraud, or conduct that is harmful to our staff, customers, or business.

2. Products, pricing, and errors

We sell sealed trading card products, raw and graded singles, memorabilia, supplies, apparel, Headline-branded repacks, Digital Rips packs, live break spots, grading submission services, consignment intake, and related services. All offerings are subject to availability and may change or be discontinued at any time.

We work hard to keep listings accurate, but pricing, descriptions, photos, inventory counts, and release dates may contain errors or be out of date. We reserve the right to correct errors, update information, and refuse or cancel any order, including after it is placed and paid, if a product was listed at an incorrect price or quantity, is unavailable, or we suspect fraud or reseller abuse. If we cancel, we will refund what you paid. We may also limit quantities per customer, per household, or per order. Product images are for illustration; sealed product configurations and contents are set by the manufacturer.

Prices are in U.S. dollars. Sales tax is charged where required. A quoted price for one item is not a promise that similar items will be priced the same. Trading cards and collectibles fluctuate in value, and we make no promise about the future value or resale value of anything we sell.

3. Payment and fraud prevention

Payments are processed by Shopify Payments and other approved processors. You agree to provide accurate billing information and confirm you are authorized to use the payment method. To protect against fraud, we may verify your identity, require signature on delivery, ship only to the billing address, or cancel orders that fail our review. Chargebacks filed against valid final-sale purchases or completed services violate these Terms; we will contest them with our records and may recover amounts owed, related fees, and reasonable costs, and may refuse future service.

4. All sales are final

Because our products are unique, condition-sensitive, and market-priced, all sales are final except as specifically stated in our Refund & Return Policy. In particular: opened sealed product is final sale; revealed Digital Rips packs are final sale; break spots cannot be cancelled; and cancellations or refunds are not guaranteed once fulfillment has begun. Condition is subjective and, unless a listing specifically states a professional grade or written guarantee, our descriptions are opinion, not warranty.

5. Live breaks

Breaks are hosted on platforms such as Fanatics Live and Whatnot and on our own channels. By buying a break spot you agree that: (a) results are determined by the live stream, and the stream recording is the final reference in any dispute; (b) randomizations, team assignments, draft orders, and trades made on stream are binding and will not be re-run or appealed; (c) breaks may start earlier or later than scheduled and you are not entitled to a refund for not watching; (d) cards are shipped in the condition pulled on stream, and manufacturer defects, missing or damaged cards inside sealed product, and redemption fulfillment are the manufacturer's responsibility; (e) if a product cannot be broken as scheduled (for example, a manufacturer delay or a break that does not fill), we may reschedule, substitute a comparable product, or refund the spot at our discretion; and (f) the platform's own terms also apply to purchases made on that platform. Disruptive, abusive, or fraudulent behavior in a break may result in removal without refund.

6. Digital Rips

Digital Rips packs on rips.shopwithheadline.com are real, physical packs of cards that we assemble, photograph, seal, and cryptographically commit before sale. Odds, run sizes, and checklists are published on each pack page. Once you begin revealing a pack's cards, the purchase is final. For each revealed card you have 72 hours to choose Ship It or Sell Back; if you do not choose, the card automatically sells back at its full offer and the credit is added to your Headline store credit. Sell-back offers are Headline's offer at the time of reveal and are not an appraisal; displayed values are good-faith estimates for information only and are not a guarantee of resale value. Selections are irreversible. You must be 18 or older to purchase or rip. The Pack Terms posted on rips.shopwithheadline.com also apply and control on any Rips-specific point. We may suspend accounts that attempt to manipulate the Rips platform or its fairness system.

7. Store credit and Locker Rewards

Headline store credit is issued to your customer account as Shopify store credit and can be spent online at shopwithheadline.com and in store at The Locker by Headline. Store credit: is not redeemable for cash; is non-transferable and tied to the account it was issued to; cannot be used to buy gift cards or, where we say so, certain excluded products; is used before other payment methods when you choose to apply it; and does not expire unless an expiration is stated when it is issued. Purchases made with store credit are refunded, if at all, as store credit.

Locker Rewards is our loyalty program. Eligible purchases earn rewards at rates we set by product category; rewards accumulate as pending and unlock to spendable store credit in the increments shown in your account ("My Locker"). Earn rates, eligible categories, unlock thresholds, and program rules are set by Headline, are shown in your account, and may change at any time. Amounts paid with store credit, taxes, shipping, gift cards, memberships, and services may not earn rewards. Rewards earned on an order that is later refunded, cancelled, or charged back are reversed, and a negative balance may be deducted from future rewards. We may correct errors, adjust balances, and suspend or end the program or any account's participation, including for abuse. Store credit and rewards have no cash value and are not property that can be sold or assigned.

8. Buying, buybacks, and trade-ins

All purchases Headline makes from customers, including buy offers, trade-ins, the Value Card Buyback program, and manufacturer buyback programs (such as Topps MVP Buyback) honored at Headline, are discretionary. We may decline any item for any reason, and our authenticity, condition, and eligibility decisions are final. Offers are estimates of current market value, not appraisals, and are valid only when made. Manufacturer buyback programs are run by the manufacturer under its rules, which may change; we honor them only as a participating shop. Our Buying Policy contains the full terms.

9. Grading submissions

When you submit cards for grading through Headline, you authorize us to prep, package, insure, and ship them to PSA, CGC, or another grading company you select, and to receive them back on your behalf. You agree that: grades, prescreen decisions, and whether a card is accepted, deemed altered, or returned ungraded are decided solely by the grading company and are never guaranteed; turnaround times are the grading company's estimates, begin when the grading company checks in your cards, and are not guaranteed by Headline; we do not clean, alter, or touch cards and submit them exactly as received; Headline's per-card handling fee, return shipping, and grading fees are final once your cards ship to the grading company; grading-company upcharges for cards above the declared value are passed through at cost and must be paid before cards are released; and Headline is not responsible for the grading company's outcomes, delays, policies, or handling. Transit to and from the grading company is insured as described on our Grading page; our liability for a lost or damaged submission is limited to the insured or declared value. Cards not picked up or claimed within 60 days of our "ready" notice may be shipped to you at your cost or treated as abandoned.

10. Consignment

Headline's consignment service is an intake and handoff service. We select eligible cards (currently a $5 minimum estimated value per card), tag and package them, and ship them to our consignment partner (currently DCSports87) on your behalf. Listing, pricing, sale outcomes, fees, and payouts are handled by the consignment partner under its own account terms, which you must accept and which may change. Headline does not set or guarantee prices, sale results, timing, or payouts, and our role ends at the handoff. Eligibility selection is at our discretion; ineligible cards are returned to you with your normal break order or in store. By submitting, you confirm you own the cards and that they are authentic. Break consignment forms must be submitted within the window stated on the break consignment page; late forms mean your cards ship home as a normal break order. Any separate written consignment agreement you sign with Headline or the partner controls over this section.

11. Your conduct

You agree not to: harass, threaten, or abuse our staff, breakers, or other customers; manipulate or attempt to manipulate randomizations, auctions, break results, the Rips fairness system, pricing, rewards, or discounts; place orders with fraudulent payment or for resale in violation of our quantity limits; use bots, scrapers, or automated tools on the Services; impersonate another person; or interfere with the operation or security of the Services. We may cancel orders, forfeit rewards or credit, remove you from breaks, and suspend or close your account for violations.

12. Our content and third-party platforms

The Headline and The Locker by Headline names, logos, photos, videos, and site content are owned by us or our licensors and may not be copied or used commercially without permission. Manufacturer, league, player, and grading-company names and marks belong to their owners; Headline is an authorized dealer of certain manufacturers but is not otherwise affiliated with or endorsed by them. We use third-party platforms and services (including Fanatics Live, Whatnot, Discord, Shopify, payment processors, carriers, grading companies, and our consignment partner). Their terms govern your use of their platforms, and we are not responsible for their availability, actions, or policies.

13. Text messages and marketing

If you opt in to Headline text alerts or emails, you consent to receive automated marketing messages at the number or address you provided. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to cancel texts or use the unsubscribe link in emails. See our Privacy Policy for how we handle your information.

14. Disclaimers

The Services and all products are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and any warranty about the condition, authenticity beyond our stated description, gradability, or future value of any item. Nothing in these Terms limits rights you have under applicable law that cannot be limited by contract.

15. Limitation of liability

To the fullest extent permitted by law, Headline and its owners, employees, and contractors are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost value, or lost opportunity, arising from the Services or any purchase, break, rip, grading submission, consignment, or buy transaction. Our total liability for any claim is limited to the amount you paid Headline for the transaction that gave rise to the claim (or, for grading and consignment items, the insured or declared value of the item).

16. Indemnification

You agree to defend and hold Headline harmless from claims, losses, and costs (including reasonable attorneys' fees) arising from your breach of these Terms, your violation of law or third-party rights, or items you sell or submit to us that are stolen, counterfeit, or misrepresented.

17. Disputes, governing law, and arbitration

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Before filing any claim, you agree to contact us at support@shopwithheadline.com and give us 30 days to resolve it informally. Any dispute that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, held in Hillsborough County, Florida, or by video conference, except that either party may bring an individual claim in small claims court. You and Headline each waive the right to a jury trial and to participate in a class action or class-wide arbitration. If the class waiver is found unenforceable for a particular claim, that claim will be heard in the state or federal courts located in Hillsborough County, Florida, and you consent to their jurisdiction. You may opt out of this arbitration section by emailing us within 30 days of first accepting these Terms.

18. General

These Terms, together with the policies referenced above and any written agreement you sign with us, are the entire agreement between you and Headline for the Services. If any part is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a sale or reorganization of our business. We may update these Terms at any time by posting the new version with a new "Last updated" date; the version posted when you make a purchase applies to that purchase, and continued use of the Services after an update means you accept it.

19. Contact

3Point Precision LLC d/b/a Headline / The Locker by Headline
13036 N Dale Mabry Hwy, Tampa, FL 33618
support@shopwithheadline.com